Frequently asked questions

Here are a list of our most frequently asked questions. If you can’t find the answer you’re looking for, fill in the contact form and we will get back to you soon.

If you need assistance with your membership or a purchase, contact support.

Account & Payments

Not yet… but if you’d like to gift a membership, please reach out to us and we’ll see what we can do.

Pausing isn’t available right now, but you can cancel anytime and reactivate later when you’re ready.

Yes, your membership will auto-renew unless you switch it off in your account settings.

We currently accept PayPal and credit card payments.

Just head to the membership page, click “Sign Up” and follow the prompts.

Community & Extras

Definitely! Send us a DM on Instagram (@wholesomebysarah) or fill out the contact form with your ideas.

Yes! We have some exciting “cook with me” events planned exclusively for members. Be sure to join the newsletter list and keep an eye on your inbox for announcements.

Not yet, but if this is something you’d love, let us know via Instagram DM or through the website contact form.

Content & Benefits

Yes, you can print out meal plans to keep on the fridge for easy reference.

Yes! Shopping lists are built into both the app and website. Some recipes include prep guides, and members-only “how to” resources are planned for monthly release.

Yes. Both the website and app let you filter recipes to suit most dietary preferences.

Absolutely. Recipes are tagged into categories such as family-friendly, budget-friendly, high-protein and more, making it easy to filter and find what works for you.

Yes, you’ll have full access to the complete recipe and meal plan catalogue from the moment you join.

Every week! New recipes will be added to both the free and members-only collections, along with two exclusive 7-day meal plans curated by Sarah.

Membership

There is a short video above, however you will be taught step by step once you’ve signed up to show you how to customise your meal plans. 

Nope! There are no lock-in contracts, you can cancel anytime.

We may occasionally run special trial promotions, but there won’t be a free trial available at launch.

Every week you’ll receive two new 7-day meal plans (breakfast, lunch, dinner, and snacks included), plus one brand-new members-only recipe. We’ll also drop some helpful how-to guides on the reg.

Free recipes are just the beginning! With a paid membership, you get full access to the Wholesome by Sarah app (iPhone and Android), members-only recipes, the ability to create meal plans from the growing recipe library, and a shopping list tool that makes planning and grocery runs much easier.

It’s perfect for busy parents who want to streamline meal planning and keep the family eating wholesome food every week, as well as professionals looking for quick, healthy ideas that fit into a busy lifestyle.

Wholesome at Home is Sarah’s brand-new digital membership, available as a monthly or annual subscription. As a member, you’ll unlock exclusive recipes, weekly meal plans curated by Sarah, the ability to build your own custom plans, and handy shopping list functionality. You’ll also enjoy special perks like discounts on Sarah’s recipe eBooks and access to members-only events.

If you’re on the monthly payment membership subscription, then you can cancel at any time. 

However, if you’ve bought the annual membership, you can cancel at any time and will then have access up until 12 months after you’ve purchased.  

We are hoping for our membership to be available later this year.

There are two membership options – an annual payment for $150 which is more cost effective, or a monthly payment of $14.50. 

Technical Support

Fill in the form on the support page and we will be happy to help.

Once logged in, go to the customer dashboard and click your username in the bottom left corner. Here you can update your settings and payment info.

Yes! Use the app on mobile for convenience, or log in via the website on tablet and desktop.

No, you can access everything through your web browser. But for the best experience on mobile, we recommend downloading the Wholesome by Sarah app (available on iOS and Android).

No problem. Just go to the log in page on the website or app and follow the reset prompts.

You can log in via the website or the app with the same account details.

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